Organizational Structure and Culture Essay Example for Free

Organizational Structure and Culture EssayKnowledge Mastery of facts, range of study in subject matter ara. Skills Proficiency, expertise, or competence in given area e.g., science, art, crafts. Abilities Demonstrated public presentation to use knowledge and skills when needed.KSA DefinitionsInter personalised SkillIs aware of, responds to, and considers the ask, feelings, and capabilities of another(prenominal)s. Deals with conflicts, confrontations, disagreements in a positive manner, which minimizes personal doctor, to complicate controlling ones feelings and re doings. Deals powerfully with others in both approving and unfavorable speckles regardless of situation of position. Accepts interpersonal and cultural diversity.Team SkillEstablishes effective wrenching dealingships among team members. Participates in solving problems and fashioning decisions. dialoguesPresents and expresses ideas and instruction clearly and concisely in a manner abstract to the au dience, whether oral or written. Actively listens to what others are saying to achieve understanding. Shares discipline with others and facilitates the open ex channelize of ideas and info. Is open, honest, and straightforward with others.Planning and OrganizingEstablishes courses of action for self to accomplish specific goals e.g., establishes action plans. Identifies need, arranges for, and obtains resources needed to accomplish protest goals and objectives. Develops and uses bring in systems for monitoring receive work progress. Effectively usesresources such as time and instruction.Organizational Knowledge and CompetenceAcquires completed information concerning the agency components, the missions of each relevant organisational social unit, and the principal programs in the agency. Interprets and utilizes information about the formal and light organization, including the organizational structure, functioning, and relationships among units. Correctly identifies and dra ws upon sources of information for pledge.Problem Solving and Analytical qualificationIdentifies existing and potential problems/issues. Obtains relevant information about the problem/issue, including recognizing whether or not more information is needed. Objectively evaluates relevant information about the problem/issue. Identifies the specific cause of the problem/issue. Develops recommendations, develops and evaluates alternative course of action, selects courses of action, and follows up.JudgmentMakes well reason and timely decisions base on careful, objective review and informed analysis of available considerations and factors. Supports decisions or recommendations with accurate information or reasoning.Direction and MotivationSets a goodish example of how to do the job demonstrates personal integrity, responsibility, and account cogency. Provides advice and assistance to help others accomplish their work. Directs/motivates self.DecisivenessIdentifies when immediate actio n is needed, is willing to make decisions, render persuasions, and consequence action. Accepts responsibility for the decision, including sustaining effort in spite of obstacles.Self-DevelopmentAccurately evaluates own performance and identifies skills and abilities astargets of training and tuition activities related to current and future job requirements. Analyzes present career status. Sets goals short and/or long term. Identifies available resources and methods for self-improvement. Sets real time frames for goals and follows up.FlexibilityModifies own behavior and work activities in response to natural information, changing conditions, or un judge obstacles. Views issues/problems from different perspectives. Considers a wide range of alternatives, including innovative or creative approaches. Strives to take actions that are acceptable to others having differing views.LeadershipAbility to make right decisions based on perceptive and analytical processes. Practices good jud gment in gray areas. Acts decisively.KSA Definitions General Supervisory/Manager CompetenciesProblem Solving and Analytical AbilityIdentifies existing and potential problems notes, understands, and includes the critical elements of problem situations obtains and evaluates relevant information demonstrates awareness that forward-looking and/or supererogatory information sources are required notes interrelationships among elements identifies possible causes of the problems recognizes the need to shift to an alternative course of action including innovative or creative approaches and appropriately terminates information collection and evaluation activities.Planning and OrganizingIdentifies requirements allocates, and effectively uses information, personnel, time, and other resources needed for mission accomplishment establishes appropriate courses of action for self and/or others to accomplish specific goals develops evaluation criteria and tracking systems for monitoring goal progr ess and accomplishment and specifies objectives, schedules, and priorities.DecisivenessMakes decisions, renders judgments, and takes action on difficult or unpalatable tasks in a timely fashion, to include the appropriate communication of both negative and positive information and decisions.JudgmentDevelops and evaluates alternative courses of action makes decisions based on correct assumptions concerning resources and guidelines supports decisions or recommendations with data or reasoning defines and implements solutions to problems and recognizes when no action is required.Communication SkillPresents and expresses ideas and information effectively and concisely in an oral and/or written mode listens to and comprehends what others are saying shares information with others and facilitates the open ex revision of ideas and information is open, honest, and straightforward with others provides a complete and timely explanation of issues and decisions in a manner appropriate for the a udience and presents information and clobber in a manner that gains the agreement of others.interpersonal SkillIs aware of, responds to, and considers the ineluctably, feelings, and capabilities of others deals effectively with others in favorable and unfavorable situations regardless of their status or position accepts interpersonal and cultural differences manages conflict/confrontations/ disagreements in a positive manner that minimizes personal involve, to include controlling ones own feelings and reactions and provides appropriate support to others.Direction and MotivationMotivates and provides direction in the activities of others to accomplish goals gains the respect and confidence of others appropriately assigns work and sureness to others in the accomplishment of goals provides advice and assistance as required.Supervisory role PerformanceDisplays knowledge of the roles, responsibilities, and duties of supervisors and managers accurately assesses the encounter upon oth ers of role performance and supports and presss organizational decisions, policies, programs, and initiatives such as EEO and Affirmative Action.Specialty Competence generalizes and appropriately applies procedures, requirements, regulations, and policies maintains credibleness with others on specialty matters uses appropriate procedures or systems in the operation and/or staff surround as the position requires.Organizational KnowledgeDemonstrates knowledge of the departments or agencys organizational components, the missions of each relevant organizational unit, and the principal programs in the organization.LeadershipEstablishes work standards and expectations for self and others. Appropriately assigns/delegates work and authority to others in the accomplishment of goals. Keeps goals and objectives in sight at all times, monitors progress toward goals, and works to kill barriers and obstacles. Provides teach, advice, and assistance as required e.g., helps subordinates overcome obstacles and deal with problems. Appropriately assesses contributions and p performance of employees provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.Executive Core Competencies error correction codeerror correction code 1Leading Changeerror correction code 2Leading PeopleECC 3Results DrivenECC 4Business AcumenECC 5 create Coalitions/CommunicationsECC 1 Leading ChangeThis mall qualification encompasses the force to develop and implement an organizational resource which comprises key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity to continually strive to improve customer service and program performance indoors the basic government framework, to make out a work environment that encourages creative opinion, and to maintain tension, intensity and persistence, even under adversity. severalize Characteristics1. drill leadership and motivating managers to incorporate vision, strategic planning, and elements of quality guidance into the full range of the organizations activities encouraging creative thinking and innovation influencing others toward a spirit of service designing and implementing overbold or cutting edge programs/processes. 2. Identifying and integrating key issues affecting the organization, including political, economic, social, technological, and administrative factors.3. Understanding the roles and relationships of the components of the state or regional constitution making and implementation process, including the Governor, legislature, the judiciary, local governments, and interest groups and formulating effective strategies to balance those interests consistent with the business of the organization. 4. cosmos open to change and new information tolerating ambiguity adapting behavior and work methods in response to new information, changing conditions, or unexpected obstac les adjusting rapidly to new situations warranting attention and resolution. 5. Dealing effectively with pressure maintaining snap and intensity and remaining persistent, even under adversity recovering quickly from setbacks.6. Displaying a high aim of initiative, effort, and commitment to public service being proactive and achievement-oriented being self-motivated pursuing self-development seeking feedback from others and opportunities to master new knowledge.Leadership CompetenciesCreativity and Innovation Develops new insights into situations and applies innovative solutions to make organizational improvements creates a work environment that encourages creative thinking and innovation designs and implements new or cutting-edge programs/processes.Resilience Deals effectively with pressure maintains focus and intensity and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Effectively balances personal life and work. regular Learning Grasp s the essence of new information masters new technical and business knowledge recognizes own strengths and weaknesses pursues self-development seeks feedback from others and opportunities to master new knowledge.Service Motivation Creates and sustains an organizational culture which encourages others to provide the quality of service inbred to high performance. Enables others to acquire the tools and support they need to perform well. Shows a commitment to public service. Influence others toward a spirit of service and meaningful contributions to mission accomplishment.External Awareness Identifies and keeps up to date on key national and international policies and economic, political, and social trends that affect the organization. Understands near-term and long-range plans and determines how best to be positioned to achieve a warlike business advantage.Strategic Thinking Formulates effective strategies consistent with the business and competitive strategy of the organization. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities anticipates potential threats or opportunities.Flexibility Is open to change and new information adapts behavior and wok methods in response to new information, changing conditions, or unexpectedobstacles. Adjust rapidly to new situations warranting attention and resolution.Vision Takes a long-term view and acts as a catalyst for organizational change builds a shared vision with others. Influences others to translate vision into action.ECC 2 Leading PeopleThis core competency involves the ability to design and implement strategies which maximize employee potential and foster high respectable standards in meeting the organizations vision, mission, and goals.Key Characteristics1. Providing leadership in setting the workforces expected performance levels commensurate with the organizations strategic objectives inspiring, motivating, and guiding others toward total a ccomplishment empowering people by sharing power and authority. 2. Promoting quality through effective use of the organizations performance management system e.g., establishing performance standards, appraising staff accomplishments using the authentic standards, and taking action to reward, counsel, or nullify employees, as appropriate.3. Valuing cultural diversity and other differences fostering an environment where people who are culturally different can work together cooperatively and effectively in achieving organizational goals.4. Assessing employees unique developmental needs and providing developmental opportunities which maximize employees capabilities and contribute to the achievement of organizational goals developing leadership in others through coaching and mentoring. 5. Fostering commitment, team spirit, pride, trust, and group identity taking steps to prevent situations what could result in sore confrontations. 6. R3solving conflicts in a positive and constructive manner this includes promoting labor/management partnerships and dealing effectively with employee relations matters, attending to morale and organizational climate issues, handling administrative, labor management, and EEO issues, and taking disciplinary actions when others means mother not been successful.Leadership CompetenciesConflict Management Identifies and takes steps to prevent potential situations that could result in blistering confrontations. Manages and resolves conflicts and disagreements in a positive and constructive manner to minimize negative impact.Integrity/Honesty Instills common trust and confidence creates a culture that fosters high standards of ethics behaves in a fair and ethical manner toward others, and demonstrates a sense of corporate responsibility and commitment to public service.Cultural Aw3areness Initiates and manages cultural change within the organization to impact organizational effectiveness. Values cultural diversity and other individua l differences in the workforce. Ensures that the organization builds on these differences and that employees are treated in a fair and equitable manner.Team Building Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative work relationships. Encourages and facilitates cooperation within the organization and with customer groups fosters commitment, team spirit, pride, trust. Develops leadership in others through coaching, mentoring, rewarding, and guiding employees.ECC 3 Results DrivenThis core competency stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.Key Characteristics1. Understanding and appropriately applying procedures, requirements, regulations, and policies related to specialized expertise understanding linkages surrounded by administrative competencies and mission needs keeping current on issues, practices, and procedures in technical areas. 2.Stressing results by formulating strategic program plans which assess policy/program feasibility and include realistic short and long-term goals and objectives. 3. Exercising good judgment in structuring and organizing work an setting priorities balancing the interests of clients and readily readjusting priorities to respond to customer demands. 4. Anticipating and identifying, diagnosing, and consulting on potential or factual problem areas relating to program implementation and goal achievement selecting from alternative courses of corrective action, and taking action from developed contingency plans.5. Setting program standards holding self and others accountable for achieving these standards acting decisively to modify them to promote customer service and/or quality of programs and policies. 6. Identifying opportunities to develop and market new products and services with o r foreign of the organization taking risks to pursue a recognized derive or advantage.Leadership competenciesAccountability Assures that effective controls are developed and maintained to tick the integrity of the organization. Holds self and others accountable for rules and responsibilities. Can be relied upon to ensure that projects within areas of specific responsibility are completed in a timely manner and within budget. Monitors and evaluates plans focuses on results and measuring attainment of outcomes.Entrepreneurship Identifies opportunities to develop and market new products and services within or outdoors of the organization. Is willing to take risks initiates actions that involve a deliberate risk to achieve a recognized benefit or advantage.Customer Service Balancing interests of a variety of clients readily readjust priorities to respond to insistency and changing client demands. Anticipates and meets the need of clients achieves quality end-products is committe d to continuous improvement of services.Problem Solving Identifies and analyzes problems distinguishes between relevant and irrelevant information to make logical decisions providessolutions to individual and organizational problems.Decisiveness Exercises good judgment by making sound and well-informed decision perceives the impact and implications of decisions makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences is proactive and achievement oriented.Technical Credibility Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise. Is able to make sound hiring and capital resource decisions and to address training and development needs. Understand linkages between administrative competencies and mission needs.ECC 4 Business AcumenThis core competency involves the ability to acquire and administer human, financial, material, and information resources in a manner w hich instills public trust and accomplishes the organizations mission, and to use new technology to enhance decision making.Key Characteristics1. Assessing current and future staffing needs based on organizational goals and budget realities. Applying sound human resource principles to develop, select, and manage a diverse workforce. 2. Overseeing the storage allocation of financial resources identifying cost-effective approaches establishing and assuring the use of indwelling controls for financial systems. 3. Managing the budgetary process, including preparing and justifying a budget and operate the budget under organizational and legislative procedures understanding the selling expertise necessary to ensure appropriate funding levels. 4. Overseeing procurement and contracting procedures and processes. 5. Integrating and coordinating logistical operations.6. Ensuring the efficient and cost-effective development and function of management information systems and other technolog ical resources that meet the organizations needs understanding the impact of technological changes on the organization.Leadership CompetenciesFinancial Management Demonstrates broad understanding of principles of financial management and marketing expertise necessary to ensure appropriate funding levels. Prepares, justifies, and/or administers the budget for the program area uses cost-benefit thinking to set priorities monitors expenditures in support of programs and policies, Identifies cost-effective approaches. Manages procurement and contracting.Technological Management Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Develops strategies using new technology to enhance decision making. Understands the impact of technological changes on the organization.Human Resource Management Assesses current and future staffing needs based on organizational goals and budget realities. Using merit principles, ensure s taff are appropriately selected, developed, utilized, appraised, and rewarded takes corrective action.ECC 5 Building Coalitions/CommunicationThis core competency involves the ability to explain, advocate and express facts and ideas in a convincing manner, and negotiate wit5h individuals and groups internally and extraneously. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external politics that impact the work of the organization.Key Characteristics1. Representing and speaking for the organizational unit and its work e.g., presenting, explaining, selling, defining, and negotiating to those within and outside the office e.g., agency heads and other government executives corporate executives Department of administrative Services budget officials legislative members and staff the media governors office clientele and professional groups making clear and convincing oral presentations to individuals and groups listening effectively and clarifying information facilitating an open exchange of ideas. 2.Establishing and maintaining working relationships with internal organizational units e.g., other program areas and staff support functions approaching each problem situation with a clear perception of organizational and political reality using contacts to build and strengthen internal support bases getting understanding and support from higher level management.3. Developing and enhancing alliances with external groups e.g., other agencies or firms, state and local governments, legislature, and clientele groups engaging in cross-functional activities finding common ground with a rig range of stakeholders. 4. Working in groups and teams conducting briefings and othe45r meetings gaining cooperation from others to obtain information and accomplish goals facilitating win-win situations. 5. Considering and responding appropriately to the needs, feelings, and capabilities of different people in different situations is tactful and treats others with respect. 6. Seeing that reports, memoranda, and other documents reflect the position and work of the organization in a clear, convincing, and organized manner.Leadership CompetenciesInfluencing/Negotiating Persuades others builds consensus through give and take gains cooperation from others to obtain information and accomplish goals facilitates win-win situations.Partnering Develops networks and builds alliances, engages in cross-functional activities collaborates crosswise boundaries, and finds common ground with a widening range of stakeholders. Utilizes contacts to build and strengthen internal support bases.Interpersonal Skills Considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations is tactful, compassionate and sensitive, and treats others with respect.Political Savvy Identifies the internal and external politics that impact the work of the organizati on. Approaches each problem situation with a clear perception of organizational and political reality recognizes the impact of alternative courses of action.Oral Communication Makes clear and convincing oral presentations to individuals or groups listens effectively and clarifies information as needed facilitates an open exchange of ideas and fosters an atmosphere of open communication.Written Communication Expresses facts and ideas in writing in a clear, convincing and organized manner.